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OUR RETURNS POLICY
We will gladly accept returns, within 30 calendar days upon the date of delivery, any item purchased from the Bobson online store that meets the criteria of our online returns policy.
If there is a problem with the quality of the item upon delivery, you may ship it back to us and have the item exchanged for store credit
All returns are still subject to quality assessment. Items that do not pass a quality check will be transported back to the customer.
If you believe that there is a problem with the quality of the product upon delivery, you may ship it back to us for full refund, replaced with a different stock of the same item, or exchanged for store credit.
We will pick up the items you wish to return.
For more questions, please contact our Customer Care team at [email protected]
For orders paid via Paypal and credit card, cancellations have to be made with 24 hours from time of purchase. All cancellations made past due time shall not be implemented.
For cash on delivery payments, cancellations of orders have to be made via email to [email protected]